Technical Lead

Technical Lead – Based in the Gulf - £40,000 - £50,000 per annum + Excellent Benefits

“Hi, my name is George and I’m the Regional Director in the GCC for MCFT Gulf. I’m keen to add further technical know-how to our ever growing and highly successful team. If you’re looking for an exciting adventure, love installing best practise and put your customer and team at the heart of everything you do, then we want to hear from you! As Alex who has been in post for the last 3 years is now setting up our technical academy in the Philippines. This is an exciting opportunity for someone who is able to demonstrate the technical know-how and leadership”

Our continued hard work and insistence of high standards has rewarded us with success and the opportunity to develop further. We’re looking for a Technical Lead to join the senior team to lead the technical teams in the region and develop and monitor our standards of technical excellence.

We are looking for someone to combine engineering know-how with fluency in written and verbal communication to develop industry standards and really set the agenda. We’re looking for you to apply experience, a challenging approach, the ability to leverage team skills and knowledge – and the intellect to continue delivering world class standards.

Responsibilities:

·Gather and collate regulatory and best-practice approaches to Gas, Electric and Refrigeration.

·Gather and collate best practice with regard to running field service teams, always working on what we can do better.

·Work with the Learning & Development team to identify needs, discuss the appropriate programmes and a robust assessment.

·Work closely with, Coach and develop the Team Leader roles in the business.

·Monitor and guide the audit calendar frequency and focus to ensure the standards of the audits implement learnings.

·Risk assessments including CoSHH, Dynamic, Generic and SSoW.

·Work collaboratively with colleague across the Gulf.

·Provide high level engineering support to other departments (Sales, Senior Team etc)

You will need:

·An international outlook

·Excellent Administrative skills – Experienced in using Word & Excel.

·A strong presence with the ability to hold your own in difficult situations – a high degree of customer service skills is a must, the ability to communicate with customers, colleagues and sub-contractors is vital to you having success.

·The ability to install a best practise approach and a “this is why we do things the way we do” mentality will be important.

·To ensure we are always health and safety compliant, we always look after everyone around us and of course ourselves.

·Be able to review and formulate policies, set and monitor standards and deliver best practice.

·Experience working in a field service business – ideally from the ground up!

In return:

• Excellent training and development.
• Excellent opportunities for progression
• Annual pay review & a discretionary bonus

Our Company:

·MCFT, established over 30 years ago, provides commercial kitchen maintenance for high-end customers in the UK and the Middle East and Netherlands; we joke that we won’t work with customers unless we’ve heard of them - and it’s mostly true. We’re also highly regarded by all the key players in our multi-national supply chain.

·Our ambition is to be the pre-eminent provider in our field - in the UK and, importantly, overseas - where we have ambitions to be working around the world. That ambition is supported by a fantastic Business Improvement Team - who work on new and future systems, enable our field and office teams and give us the facility to tailor our services to evolving customer needs.

·We believe our array of HR Awards testify to the genuine importance we attach to our team: we don’t have widgets or fancy software - our offer is around our people: if they are excellent at their jobs, we will have a great business.

We work at being good with our people:

· Renumeration - among the best in the industry

· Opportunity - our growth gives us a range of roles and locations where we need talent

· Development - unparalleled training - in soft and commercial skills as well as technical

· Work and workplace - we chose to work for and with outstanding people - and this is a business where your contribution makes a real difference.

·We like the cultural precepts of Lean: lead with humility, respect for people, small teams, engagement and self-accountability. Whilst leading from the front with sleeves rolled up, getting stuck into the entrails of the business…