Cerys - Catering Technician

I’ve been in the business 9 months now, really enjoying it – especially visiting the customers we work for – very well-known international businesses. There might even be an opportunity to see the world – one of our groups has been over in Qatar helping with the equipment for the World Cup.

The reason I joined was I was interested by the electrical aspect and that is extensive and then there’s also the gas appliances we look after.

And it’s great to hear comments from our customers: “nice to see a woman doing this job”.

Hopefully I’ll stay with the company for a long time – one day I’d like to be a coach myself and give others the opportunity to learn an interesting and well-rewarded job.

Shannon - Refrigeration Trainee

It's been a pleasure working at MCFT. The role has allowed me to train and increase my knowledge from the moment I started with my coach. I had no experience or background in refrigeration as I used to work in an office doing sales, so this had been a great opportunity allowing me to learn with no experience. 

It has given me the hands-on training I wanted within the role and allowed me to delve deeper into theory at the training centre at Ascot. After recently passing my F-gas qualification, I've still got the help and support to allow me to grow my knowledge and further my experience on the road and build up my confidence and relationships with customers- I even had the chance to work for 2 weeks with our team in the Netherlands, helping them out when they were busy.

Johnathon - Catering Trainee

What I enjoy the most about my role is that I'm constantly learning and finding out new things daily. I also enjoy it when I've managed to fix an issue with an appliance and making the customers happy. I enjoy the fact that every day is not the same.

What I'm looking forward to next is hopefully doing my gas qualification and learning more on gas appliances and potentially working my way up to a more senior level.

I think this is a fantastic career opportunity and I'm glad I've made the step into this sector providing me with an opportunity like this coming from a completely different working background. This is also a great career as you are constantly learning new skills and there will always opportunity to grow and gain experience. 

Life with my colleagues is really good I feel I can call anyone and ask for advice if I'm stuck or need help. We all get along and I feel a family sort of vibe within the business. 

I feel I've built a good relationship with some customers, and I've become a regular face which they appreciate – some treat me like I'm one of their colleagues and it's always a great feeling knowing they are happy with the service I've provided.