Operations Team

Our Operations Team

Our operations team is a dynamic and exciting department focussed solely on the maintenance of commercial kitchens for high end users.


Communication is vital to our business and the Customer Service team. The role is key in making sure that our customers and engineers are proactively kept in the picture at all times, enabling us to deliver the excellent service which we are renowned for. Our customers are blue chip organisations, household names and prestigious brands and we require our Customer Service team to reflect their demanding standards.


In Service Support, you will be part of a great team which truly invests and values people and can provide you with the challenge and environment to reach your potential. You will enjoy having ownership of your own regional area and also be happy to work as part of the team, supporting your colleagues when needed.


"Join us on the front line and seize the opportunity to get involved"

"I started working at MCFT as a temporary administrator for 3 months and was given the opportunity of working in customer services and have now been here for over 5 years. During my time at MCFT I was also given the opportunity to gain a further qualification and passed my NVQ in Business and Admin and I am now passing my knowledge onto one of our new apprentices which I find very rewarding." 

Jo - Customer Service Desk Coordinator

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