Service Desk Coordinator

Location: Riyadh, KSA

Are you looking to develop your career? We’re recruiting for an ambitious, motivated person to join our team as Service Desk Coordinator.

Why work with us?

• Competitive salary and benefits package.
• Health insurance
• Professional development opportunities.
• Supportive and inclusive work environment.

Who will you be working with?

MCFT are a nationwide company who specialise in Catering and Refrigeration maintenance working for high end customers in the Middle East, Asia, Europe and the UK. We’re the leaders in our field - not just in KSA but abroad. We have achieved this through our amazing employees, who are all committed to delivering first class service to all our customers, no matter what their role.

We are looking for like-minded people who are dynamic, focused and communicate effectively and get a real buzz out of doing the doing - first time every time.

You will fit in well at MCFT, if you’re able to work in a fast-paced environment, are target driven, have strong attention to detail and enjoy working with people who have the same emphasis on delivering quality service and a desire to be the best at what you do.

Requirements for the role

• Fluent in English and Arabic
• Strong organizational and multitasking skills.
• Proficiency in Microsoft Office Suite.

Key Responsibilities in the role

• Serve as the first point of contact for all service desk inquiries and issues.
• Collaborate with IT, technical teams and other departments to address and resolve issues.
• Monitor service desk KPIs and identify areas for improvement.

Sound right for you? Great - we can’t wait to speak with you! Submit your CV via the button below.