Thursday 2 February 2017

Business Development Manager - Midlands

Here at McFT we have a fantastic opportunity for an enthusiastic, passionate Business Development Manager to join our rapidly growing business. 

We are going through a period of 30% year on year growth and we need you to be a part of driving the business forward and bringing new business through our doors.


Person Specification

  • Proven sales track record in B2B environment with experience in Facilities Management or Service Maintenance essential.
  • Experience in the commercial catering industry would be highly desirable, relevant to the Midlands area.
  • Capable of understanding the concept of the ‘sales platform’ and developing a personal sales activity plan designed to achieve sales targets.
  • Able to work with CRM systems and adhere to business processes to effectively manage and report on the sales activities.
  • Technically competent with sales processes.
  • Willing and able to develop sales opportunities from a range of sources from cold calling through to working in partnership with highly valued intermediaries.
  • Experience of putting together major deal / tender propositions.
  • High level of Emotional Intelligence – able to build strong, sustainable relationships, empathise with and influence.

Able to create bespoke documentation in a professional manner.

Job brief
Predominantly focused on developing new business via self-made appointments across key pre-determined business sectors.
Business and Industry
Health and Welfare
Heritage buildings


A database of qualified opportunities has been prepared specifically for the role.

A large majority of new business is currently leveraged via FM or Catering intermediary partners and the development and maintenance of these relationships is a key aspect of the role.  It is not uncommon to have at least 3 separate business entities engaged with each client (FM company, Catering company and Client) each with differing objectives.


Liaison with field based operational colleagues is also important in order to gain awareness of issues or opportunities and to request support for delivering complex sales propositions. 

Maintaining a professional image is crucial in helping to build trust and ‘working together spirit’ with colleagues.

Working to annual targets that are reviewed regularly linked to a compensation scheme. Targets are both activity and capability related.

Account management of existing major accounts within the territory whilst maintaining a new business stance.  Much of the day to day customer management will be carried out by both the Customer Service Desk and designated engineers.

Whilst much of the sales activity can be reviewed on the ‘live’ system you would still be required to complete sales reports on a weekly basis to summarise activity and to provide commentary and forecast information.

You would be expected to carry out on-going market research to develop your knowledge of the market and to take part in networking opportunities, some of which may be out of hours to broaden your contact database.

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"Our relationship with Mcfarlane Telfer has been critical to the success of our contract. The service has led to a strong client relationship in this area and has created positive momentum moving forward." - Rob Hughes, Mitie Operations Solutions Manager

McFarlane Telfer
B2 & B5 Westacott Business Centre | Maidenhead | Berkshire | SL6 3RT
T: 01628 822598 E: